Shipping & Return & Refund & Terms

At RidingFans.COM, we do our best to make returns as easy as possible.

We are pretty confident that you'll love our product. However, if for some reasons or other you're not completely satisfied with your sunglasses within the first 7 days of receiving them, you are entitled to a money back return.

No questions asked and hassle-free.

 

Shipping:

About Shipping
Ship to : Order Proceess Shipping Time More than $9 0-9$
USA 3-5 days  5-14 business days FREE 10$
Canada 3-5 days  5-14 business days FREE 10$
United Kingdom 3-5 days  5-18 business days FREE 10$
Others 7 days or more  5-20 business days or more FREE 10$

1.Shipping fee's are not refundable once the order has been shipped.

2.International customers are responsible for all custom duties/taxes.

3.Customer is responsible for any re-shipping fee's involved with duplicate shipments excluding free shipping offers.

4.If the shipping method selected is not available to your shipping destination, your selected shipping option will be changed without prior notice to an equal or lesser shipping method. A refund of any price difference in the rates will be issued.

5. When the package arrives at the Customs of your country, the customs clearance time shall be subject to local rules.

 

Merchandise Warranty:

1.All goods enjoy a limited warranty of 180 days.All defective merchandise must be returned in 30 days from the delivery date.

2.Warranty may be voided if merchandise has been altered, abused, broken, mishandled, shows excessive signs of wear-and-tear, or noticable signs of being exposed to excessive heat, moisture or chemicals.

3.Defective merchandise will be repaired, or replaced if irrepairable. 

4.A store credit will be issued to the customer if the merchandise is irrepairable and irreplaceable.

5.Customer is responsible for paying a $15 shipping & handling fee for each warranty request.

 

Return & Refund :

1.All returns must be made with in 30 days of the delivery date.

2.A return authorization must be obtained by the customer for the merchandise they decide to return, or it may not be accepted for return.

3.We strongly suggest all returns are sent insured, trackable, and are packed safely. We are not responsible for any damaged or lost returns which we have not received

4.The application for refund and exchange of goods that have been sent due to the buyer's own reasons , requires the buyer to pay for the international logistics cost of the package.

5.Returns may take up to two weeks from the delivery date to process.

6.Merchandise returned must be in new/unused condition and must include all original manufacturer packaging and contents or it may not be accepted for return.

7.Incorrect, damaged or defective merchandise must be reported in 7 days from delivery, must not be used, or it may not be accepted for return. One pre-paid shipping label will be provided (upon request) at no extra cost in these circumstances.  If customer is unable to obtain a pre-paid label, a reimbursement/refund up to $5 (upon request) will be issued to the customer for return shipping expenses associated with their return, but once the replacement is received.

8.Customer is responsible for shipping expenses related to unaccepted/refused returns or the merchandise may be held until all expenses are paid for.

9.We are not responsible for any custom tax/duties involved with international shipments.

10.International returns must mark their package as “RETURN WITH NO VALUE” or it may be refused. 

11.Discounts redeemed and applied on merchandise which are returned for refund or store credit, will be voided, reversed, and deducted from the refund or credit amount of the returned merchandise.